讲座题目:Minimizing IT Project Risk:Skill Archetypes of Successful IT Project Managers

 

 

演讲者：Felix B Tan  教授

主持人：信息管理与信息系统系 张诚 副教授

时间：2009年11月24日（星期二）下午13：30-15：30

地点：复旦管理学院 史带楼303 室

演讲人简介：

Dr. Felix B Tan is Professor of Information Systems and Chair of the Business Information Systems discipline in the Faculty of Business and Law at AUT University, New Zealand. He serves as the Editor-in-Chief of the Journal of Global Information Management and was on the Council of the Association for Information Systems between 2003 and 2005. He was visiting scholar at the Department of Information Systems, National University of Singapore; Richard Ivey School of Business, The University of Western Ontario; Robinson College of Business, Georgia State University; and College of Business Administration, The University of Hawaii, Manoa.

Both the academic and practitioner literature agree that competent Information Technology (IT) project management plays an important role in governing IT project risk. Although effective project management is critical to better IT risk governance, little empirical research has investigated skill requirements for IT Project Managers (PMs). This study addresses this gap by asking nineteen practicing IT PMs to describe the characteristics of both competent and incompetent IT PMs. A semi-structured interview method known as the repertory grid technique is used to elicit these skills. These skills are further sorted into nine skill categories: client management, communication, general management, leadership, personal integrity, planning and control, problem solving, systems development, and team development. This study complements existing research by providing a richer understanding of several skills which were narrowly defined (e.g., client management, planning and control, and problem solving) and by introducing two new skill categories which had not been previously discussed (e.g., personal integrity and team development). Analysis of the individual repertory grids reveals four distinct ways in which study participants combined skill categories to form skill archetypes for effective IT PMs. We describe these four skill archetypes -- general manager, problem solver, client representative, and balanced � and discuss how this knowledge can be useful for practitioners, researchers, and educators. The study concludes with suggestions for future research.